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Bug Report Thread

Discussion in 'Support Hub' started by Ryan, Feb 4, 2014.

  1. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    Not sure what's going on there because I know I added the code for this last time I edited it...
    But oh well, should be fixed now.
     
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  2. Dusty

    Dusty Banned

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    If it's not a bug and they are just on some kind of delay then I apologize and disregard this, but when I try to participate in the voting for the awards I get told that I don't have permission.
     
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  3. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    Sorry 'bout that, forgot to give all groups permission to vote in that forum. :sweat: Should be fixed now!
     
    Dusty likes this.
  4. Azazel

    Azazel Better count your blessings

    Diancie Egg
    (Diancie Egg)
    Level 8
    Joined:
    Jan 18, 2015
    Posts:
    6,615
    PokéPoints:
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    Forum Theme: The default one
    Web Browser: Chrome
    Operating System: Win 10
    Issue: hey sanc it spat this error at me when i went to change my name http://imgur.com/a/Ugtkm though my name still changed so maybe is nothing?
     
  5. IceyEmmy

    IceyEmmy Swimmer

    Joined:
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    Posts:
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    PokéPoints:
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    Bug Report Form:
    Forum Theme: Pallete Town​
    Web Browser: Firefox​
    Operating System: Windows 10​
    Issue: I was just posting on the forums and it was acting really stupid for me. Every time I pressed enter it'd jump the cursor down without moving the text, and if I started typing it'd seem to correct itself, but when i pressed preview, it didn't bring down the text at all. I had to go to note pad, type out my response, then copy/paste it back into the reply box. I don't know if it was a one time thing, or even if it's just me, but thought I'd say something about it. Even this message was copy/pasted from the first post and from what I said about it on discord.​
     
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  6. Sheep

    Sheep Supporter

    Xerneas Egg
    (Xerneas Egg)
    Level 10
    Joined:
    Jan 11, 2014
    Posts:
    4,317
    PokéPoints:
    ₽2,366.0
    Forum Theme: Kaleidoscope
    Web Browser: Chrome ver. 55.0.2883.95, latest
    Operating System: macOS Sierra
    Issue: Forum preference options don't work. I tried to toggle off userbars and awards, then saved those changes, but they continue to show in posts. Tried to relog and clear cache (and redo the settings again since they're cookie-based) but it still doesn't work. Tried not clicking save changes either to let them autosave, but no go. Ben said he heard it was fixed now, but even as of this minute I can't get any of these options to work. thanks ♬

    e: Settings like changing to horizontal postbit seem to work!! But disabling awards and userbars doesn't for me.

    e: Got it to work finally. But it required turning awards/userbars back on, refreshing the preference options page, turning them off again, refreshing the page, and then leaving it. Not sure if it's just my own weirdness but..
     
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  7. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    Gonna message our host about this later and see if they know what's happening, since that error usually only pops up randomly for some reason.

    I can't reproduce this error, so it was either a one time thing or something on your end. I use Palette Town on Firefox with Windows 10 too.

    Sorry 'bout that, I actually forgot to apply the changes to the rest of the themes. :sweat: Should be fixed now.
     
    Sheep likes this.
  8. Weedle Enthusiast

    Weedle Enthusiast Resident Weedle Enthusiast

    Best Boi
    (Charjabug)
    Level 1
    Joined:
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    Posts:
    1,140
    PokéPoints:
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    Crown of ValorDome Fossil ★★★
    Forum Theme: Palette Town
    Web Browser: Google Chrome
    Operating System: 1. Android Phone
    2. Windows 10
    Issue: 1.The Upload button on the gallery isn't working. I can get as far as that, but when I click Upload, nothing happens.
    2. I tried posting in my Nuzlocke thread (I checked to see if double posting was allowed first, and got a positive answer). Originally I tried using google drive links in the picture thing. It said that they weren't supported I think, so I copied the whole thing, and then hit post. It loaded the page, without my new entry. I opened the topic again to be certain. I then pasted it, and used the LV Gallery links instead. I clicked post, and it once again just loaded up the topic page without any new posts
     
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  9. Eclipse

    SkittleBox
    (Staryu)
    Level 82
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    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Forum Theme: Palette Town
    Web Browser: Firefox 49
    Operating System: Windows 7 Professional (Not Windows XP? Shock!!)
    Issue: The Game Corner is "Moderated by: Dusty, Dusty, Eclipse, Nate". I don't know if that's Dusty's clone, or twin brother, or what, but it's something that should be rectified (also it's totally against the rules to have more than one account, but that's a separate issue).

    EDIT: This issue has been resolved.
     
  10. IceyEmmy

    IceyEmmy Swimmer

    Joined:
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    Posts:
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    PokéPoints:
    ₽26.2
    Forum Theme: Palette Town
    Web Browser: Firefox
    Operating System: Windows 10
    Issue: Got a message from LV announcer earlier that said "<p>Congratulations! You've reached the halfway point to your first milestone.</p>", I'm sure < p > isn't supposed to be shown in text.
     
  11. Eclipse

    SkittleBox
    (Staryu)
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    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Forum Theme: Palette Town
    Web Browser: Firefox 49
    Operating System: Windows 7 Professional
    Issue: All posts in any topic show that each member has 0 PokéPoints, regardless of actual amount. User profiles still display the correct amount, and PM chains are unaffected and show the correct amount too.
    I tested several different forums and topics at random, both those that increase post count or don't, and the results were the same; "PokéPoints: 0" is at the end of everyone's post.

    I don't know if this is affecting PokéPoint accrual, but I don't believe it is. Edit: It isn't. We're still earning PokéPoints at the usual rate; the amounts just aren't showing up on our posts.
     
  12. Fizzysoda

    Fizzysoda Valor Lake Cryptid


    (Jirachi Egg)
    Level 3
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    Soda Pop ★Reaper Cloth ★★★Amulet Coin ★★★
    Forum Theme: Kaleidoscope
    Web Browser: Firefox
    Operating System: Windows 7 Professional
    Issue:
    I'm experiencing the same thing when I see posts around the forums, but it shows the right amount of Pokepoints in PMs and in my profile.

    Edit: WHOOPS - it's already mentioned in the post. I'm sorry, just ignore this x_x
     
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  13. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    (Sorry for the delayed response to some of these)

    1. Sadly, I think this is a mobile browser problem that I can't fix. It works fine on desktop, but I tested on both Chrome and the default Android browser on my phone and ended up with the same result as you.
    2. I'm guessing that this has something to do with the links you tried to use as images. Google Drive links shouldn't be used when adding images in a post, because they'll end up giving you a link to an image directory and not the direct image link itself. When using the LV Gallery links, make sure you're using the direct image links (e.g. links that end in .png, .jpg, or .gif) and not the image directories either.

    Fixed this when I first saw the post, forgot to reply.

    Attempted fixing this now but things don't seem to be updating properly at the moment. Going to attempt again over the weekend/sometime next week.


    For now, I've implemented a temporary fix.
    [​IMG]

    I'll be taking a deeper look into this over the weekend.
     
  14. Megarai111

    Megarai111 Elizabeth 3rd

    Joined:
    Dec 23, 2014
    Posts:
    1,853
    PokéPoints:
    ₽41.6
    Forum Theme: Palette Town
    Web Browser: Firefox
    Operating System: Android 6.0.1
    Issue: My avatar doesn't appear next to my posts when I'm posting a new topic or just scrolling past my posts made in the past...
    Example:
    [​IMG]
    I also uploaded my avatar using my phone, btw. I used the URL function.
     
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  15. Dusty

    Dusty Banned

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    Forum Theme: Kaleidoscope
    Browser: Firefox
    Operating System: Mint LXDE
    Issue: When clicking on "See full list" at the bottom of the mainpage I encountered this:
    [​IMG]

    I've encountered it several times in a row now and the status is the same as of last refresh a couple of seconds ago.
     
  16. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    This was due to an issue with your member title somehow breaking (I'm assuming it was when your account groups were being updated by Satix). I've reset your member title for the time being, you can restore it whenever you'd like.

    I've looked through all 6 themes and couldn't encounter this error. Did it appear on the first page or another page? Did you do anything specific before/when checking?
     
  17. Dusty

    Dusty Banned

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    None, it just would appear any time I tried viewing the Currently Online list, and just did now. I didn't do anything special besides clicking "see full list" to view the currently online members. Instead of being redirected to the proper page though, I get that error. I didn't earlier in the day, just seems like a recent thing and continues now.


    Nevermind, all good. Minor bug and just on my end.
     
  18. Hraesvelgr

    Hraesvelgr Snek in Your Boot

    Zapdos Egg
    (Zapdos Egg)
    Level 21
    Joined:
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    PokéPoints:
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    Trainer Card - Cave ThemeDragon Fang ★★★★Philosopher's CowlWater Stone ★★★Great Ball ★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome
    Operating System: Windows 7
    Issue: The friend button next to the notification button is gone with only some floating text saying "Friends".
    [​IMG]
     
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  19. Sanctuary

    Odd Egg (S)
    (Odd Egg (S))
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    Sorry 'bout that, should be fixed now. :sweat:
     
  20. Hraesvelgr

    Hraesvelgr Snek in Your Boot

    Zapdos Egg
    (Zapdos Egg)
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    Trainer Card - Cave ThemeDragon Fang ★★★★Philosopher's CowlWater Stone ★★★Great Ball ★★
    Seems so, I don't see it anymore so I assume the button was suppose to not be there.
     

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