1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Welcome to Lake Valor!
    Catch, train, and evolve Pokémon while you explore our community. Make friends, and grow your collection.

    Login or Sign Up

Bug Report Thread

Discussion in 'Support Hub' started by Ryan, Feb 4, 2014.

  1. Shadria

    Shadria Impish Illusionary Kitsune

    Lucan
    (Ralts ♂)
    Level 6
    Joined:
    Dec 21, 2016
    Posts:
    3,865
    PokéPoints:
    ₽501.7
    Black Glasses ★★★★Friend Ball ★★★★Park Ball ★★★Helix Fossil ★★★Sun Stone ★★★
    @Hraesvelgr I messed up on my report, I've edited the original, and here it is on another theme
    Forum Theme: Pallet Town
    Web Browser: Google Chrome
    Operating System: Windows 8.1
    Issue: Pokeballs I bought in the Battle Store (spent 7 BP for 7 Pokeballs) never show up in my catcher, although they are in my Inventory with the 5-6 Ultra Balls I bought in the Point Store (PP).
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. Bubbles

    Crystal
    (Diancie Egg)
    Level 14
    Joined:
    Jun 10, 2014
    Posts:
    4,990
    PokéPoints:
    ₽121.5
    Mewnium Z  ★★★★★Ice Stone ★★★★Heart Scale ★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome
    Operating System: Windows 8
    Issue: For some reason one of my Ultra balls in my inventory is Hidden and I can't use it? If I use all of the other Pokeballs it will say I'm all out even though the hidden one is still in the inventory.

    [​IMG]

    [​IMG]

    Edit: I changed the settings of the Ultra Ball from Hidden to Active, and it still isn't usable, as only one ultra ball is shown when I click to catch a Pokémon.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Click settings and unhide it if possible. :)
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. TestAdmin

    TestAdmin Bug Catcher

    Mikimous
    (Nidoking)
    Level 36
    Joined:
    May 11, 2017
    Posts:
    13
    PokéPoints:
    ₽557.3
    - Disappearing Ball Bug

    System is designed for working with one shop only. It gets id of shop with name "Pokeballs" and works with all items of this shop. It was not designed and can't work with other shops or mixed items in shop. There is no way to determine which item is Pokéball except all items in specific shop.

    - Shiny Rate too high

    We updated this option so there is ability to set any rate for overall appearance rate and shiny chance for example 0.00000003.

    - Runaway Bug

    Actually it is our cheating protection system. You can catch only one Pokémon same time and only in last of opened tabs. We tried to repeat described bug in described conditions and all works like designed. All we can say is some of conditions was true in your case: not last opened LV tab, Pokéball id sent to server was not in array of pokeballs owned by user (manual change for example), Pokémon id sent to server was mistmatch with data Pokémon appeared stored on server (manual change for example or not last opened tab - Pokémon data was rewrited on server).
     
    #624 Aug 30, 2017
    Last edited by a moderator: Aug 31, 2017
  5. Deedee the Ranger

    Umadeleine
    (Zapdos Egg)
    Level 15
    Joined:
    Sep 2, 2017
    Posts:
    115
    PokéPoints:
    ₽181.4
    I'm using the Lake Valor theme, I've been meaning to stop using the Internet Explorer browser and I'm running Windows 8.1. Every time I go into the shop to buy something, it won't let me buy less than 2 items... I'm trying to buy the user upgrade 'user title formatting'.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. Owly

    Owly Friend of the Eco, Foe of the System

    Torako
    (Eevee (J))
    Level 9
    Joined:
    Feb 3, 2017
    Posts:
    1,220
    PokéPoints:
    ₽2,981.7
    Forum Theme: Palette Town (default)
    Web Browser: Mozilla Firefox
    Operating System: MacOS 10.12
    Issue: I had just caught an Eevee - and I checked, it's in my Pokémon collection. But then this popped up (on a different page):
    [​IMG]
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  7. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    That isn't a bug; that appears because there are 3 different types of Eevee right now. Each one evolves into something different - and each is recognised as a separate entity by the Catcher.
     
  8. Owly

    Owly Friend of the Eco, Foe of the System

    Torako
    (Eevee (J))
    Level 9
    Joined:
    Feb 3, 2017
    Posts:
    1,220
    PokéPoints:
    ₽2,981.7
    Ah, got it. Thanks for clearing that up.
     
  9. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Additionally, we have a thread dedicated to catcher Bugs. :)
     
  10. Deedee the Ranger

    Umadeleine
    (Zapdos Egg)
    Level 15
    Joined:
    Sep 2, 2017
    Posts:
    115
    PokéPoints:
    ₽181.4
    Okay, so this all works if I use GChrome. It must be an Internet Explorer thing.
     
  11. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Internet Explorer is generally not supported by most of the internet now, and has even been cut off by Microsoft themselves iirc. Their new browser is Edge.
     
    Deedee the Ranger likes this.
  12. Tepig

    Tepig The Talking Tepig

    Fire Nation
    (Groudon Egg)
    Level 29
    Joined:
    Feb 9, 2017
    Posts:
    1,269
    PokéPoints:
    ₽595.9
    Assault Vest ★★★★Flame Orb ★★★★★Black Glasses ★★★★Red Orb ★★★★★
    Same stuff as said before

    I have a similar glitch to the Eevee one higher up on the page, but it is for a Pokémon that has one straight evolution line.
    upload_2017-9-4_17-13-57.png
     
  13. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    This is also accurate - you no longer have Charmander in your collection because you evolved your only Charmander into a new Pokémon. I know it's a little confusing, but this piece of text really just means "This exact Pokémon isn't in your collection page". There's no PokéDex.

    Again, we have a thread for catcher bugs as seen here:
    https://lakevalor.net/threads/catcher-bugs-and-tracker.18729/
     
  14. nduns

    nduns Banned

    Legendary Egg
    (Ho-Oh Egg)
    Level 1
    Joined:
    Jan 10, 2017
    Posts:
    2,405
    PokéPoints:
    ₽296.5
    Crown of ValorStaff of Verity
    Forum theme: Lake Valor
    Web Browser: Firefox
    Operating System: Windows
    Issue: Okay, so a couple of hours ago, I got a Nidorino I'd been working on to the right level to evolve him. However, when I clicked on the arrow, rather than evolving, he vanished from my Pokémon collection. I could understand if maybe I accidentally chose to release him, but I don't even see that option, so I don't think that could have possibly happened. Does anyone know what might have happened?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #634 Sep 5, 2017
    Last edited: Sep 6, 2017
  15. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    I have never heard of this happening before so I am not sure what to say. Definitely interesting information though and I'm sorry you lost your Pokémon. Can you give me a bit more information about your Pokémon? For example, what nickname did it have? What level was it upon evolution?

    Also forum theme = the skin of the site you're using. We don't have one called Pokémon Partner.
     
  16. nduns

    nduns Banned

    Legendary Egg
    (Ho-Oh Egg)
    Level 1
    Joined:
    Jan 10, 2017
    Posts:
    2,405
    PokéPoints:
    ₽296.5
    Crown of ValorStaff of Verity
    His nickname is Mantarou and he was at level 36, I believe.
     
    Achromatic likes this.
  17. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    I'll look into this for you.
     
  18. TestAdmin

    TestAdmin Bug Catcher

    Mikimous
    (Nidoking)
    Level 36
    Joined:
    May 11, 2017
    Posts:
    13
    PokéPoints:
    ₽557.3
    Ok. Some super rare conditions were met. Somehow your Pokémon had evolved to Pokémon with 0 id. May be in that moment there was next evolving level set but next Pokémon was not set. We took it back to you and updated code so this case will never met again. We had a copy of your Pokémon and tried to evolve it. All gone ok. You can see it in our profile. So now it is safe. You can evolve it.
     
    Achromatic likes this.
  19. nduns

    nduns Banned

    Legendary Egg
    (Ho-Oh Egg)
    Level 1
    Joined:
    Jan 10, 2017
    Posts:
    2,405
    PokéPoints:
    ₽296.5
    Crown of ValorStaff of Verity
    Thank you.
     
  20. Tepig

    Tepig The Talking Tepig

    Fire Nation
    (Groudon Egg)
    Level 29
    Joined:
    Feb 9, 2017
    Posts:
    1,269
    PokéPoints:
    ₽595.9
    Assault Vest ★★★★Flame Orb ★★★★★Black Glasses ★★★★Red Orb ★★★★★
    Same stuff as mentioned before, and this has been happening since day 1.

    From what I've seen, my posts and Pokepoint counter only go up when I post on a thread I have never posted on before, or if I reply to someone else's post (reply button under the post). Is that how posts are meant to work, or did I break this somehow? I only noticed this problem when someone who joined less than a week ago quickly surpassed me in post count. Although I may just have misread something somewhere and I'm just acting dumb...
     

Share This Page