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Bug Report Thread

Discussion in 'Support Hub' started by Ryan, Feb 4, 2014.

  1. Hikari

    Hikari Poké Maniac

    Ryu
    (Trapinch)
    Level 16
    Joined:
    Jan 10, 2017
    Posts:
    337
    PokéPoints:
    ₽450.7
    Legendary Triforce ★★
    Forum Theme: Default
    Web Browser: Safari
    Operating System: iPhone 6

    On my old account as Hikari, I hadn't gone on since before the update. Now when I do, I'm logged on, but I can't access Status Updates. And I can't post.
     
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  2. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    A few things:

    1. I've fixed this now. There was an error with your email that blocked out your account.
    2. You're not allowed alts, so I'm gonna merge your accounts together. Please log in using Hikari.
     
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    Hikari likes this.
  3. Hikari

    Hikari Poké Maniac

    Ryu
    (Trapinch)
    Level 16
    Joined:
    Jan 10, 2017
    Posts:
    337
    PokéPoints:
    ₽450.7
    Legendary Triforce ★★
    Oh, okay. Sorry bout that. Thanks for fixing it! And for merging, really helps. :)
     
    Achromatic likes this.
  4. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Forum Theme: Palette Town
    Web Browser: Firefox 54
    Operating System: Windows 7 Professional
    Issue: On my profile, it states that the number of friends I have is 6 (and shows avatars of 6 people on my friend list). I actually have 8 right now, though if I click on the number "6", it will show all of my friends in a list.
    So really the issue is that the number doesn't go past 6 for me.
     
  5. Fizzysoda

    Fizzysoda Valor Lake Cryptid


    (Jirachi Egg)
    Level 3
    Joined:
    Nov 23, 2012
    Posts:
    1,446
    PokéPoints:
    ₽1,390.9
    Soda Pop ★Reaper Cloth ★★★Amulet Coin ★★★
    Forum theme: Palette Town
    Web Browser: Firefox
    OS: Windows 10
    Issue:
    Some of the post previews in the main hub are misaligned. Not sure whether everyone else is having this issue or it's just my laptop.
    http://prntscr.com/g1zoek
    ^ The same thing happens to the donator's section as well.
     
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  6. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    That is because there is only one section in that category, therefore they default to right view. If you were part of a Summer Scramble team, you'd see them side by side. Same for donators, if they were also part of the social team they'd see it side by side. But since you can only see one, it defaults to the right.
     
    Fizzysoda likes this.
  7. Vigilance

    Vigilance once here, now gone

    Fletchling
    (Fletchling)
    Level 54
    Joined:
    Jan 26, 2017
    Posts:
    5,169
    PokéPoints:
    ₽404.2
    Master BallGold Bottle Cap ★★★★★Mewnium Z  ★★★★★Beast Ball ★★★★Staff of Verity
    Bug Report Form:
    If this form is not filled out, your post will be removed.
    Forum Theme: Palette Town
    Web Browser: Chrome
    Operating System: Windows 8.1
    Issue: Shop seems broken but I tested it with Achromatic and he isn't having said problems.

    [​IMG]
     
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  8. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Fixed.

    If anyone else is experiencing this error, please let me know.
     
    Vigilance likes this.
  9. Enasencca

    Enasencca Ace Trainer

    Mercury
    (Mew Egg)
    Level 8
    Joined:
    Oct 29, 2014
    Posts:
    654
    PokéPoints:
    ₽592.7
    Rage Candy Bar ★★★Rocky Helmet ★★★★★PokéBallPokéBallGreat Ball
    Forum Theme: Palette Town
    Web Browser: Google Chrome and Safari
    Operating System: IPhone 5 and Mac
    Issue:
    The Buy Button in the item shop had disappeared sometime ago for me, meaning that I can't buy any of the item in my cart. I still have Pokepoints, so that's no the problem. I have tried zooming in, refreshing the page, clearing all cookies and cache, logging out then in again, but nothing works. The problem appears in both my phone and my computer, which is strange since it both worked fine yesterday and in the early morning, so I'm at a loss on how to fix it and what caused it.
     
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  10. Aiko

    Aiko Anti-Shadow Weapon

    SS Egg #2
    (Dialga Egg)
    Level 36
    Joined:
    Mar 7, 2016
    Posts:
    931
    PokéPoints:
    ₽866.2
    Lure Ball ★★★★Friend Ball ★★★★GS Ball ★★★★★Ultra Ball ★★Cooler Gary Oak ★★★★★
    Forum Theme: Palette town [Pink]
    Web Browser: Chrome
    Operating System: iPhone 6 and windows 10

    My page lists that I only have 6 friends. I know this isnt true and when I refresh it switches out the avatars for some of my different friends.
    [​IMG] [​IMG]
     
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  11. Wizarmonfan

    Wizarmonfan Black Belt

    Pyro
    (Charmeleon)
    Level 22
    Joined:
    Jan 11, 2017
    Posts:
    221
    PokéPoints:
    ₽895.0
    Jaw Fossil ★★★Charizardite X ★★★★Exp. Share ★★
    I can't post in the "count as high as you can before a staff posts" thread. Something about "insufficient privileges". ???
     
  12. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    As posted in the updates and changes thread, we've had to temporarily disable posting in the Game Corner to fix a critical bug with capturing Pokémon.
     
  13. Nyanja

    Nyanja › The fairy king ›

    BEN!
    (Articuno Egg)
    Level 6
    Joined:
    Sep 28, 2014
    Posts:
    1,619
    PokéPoints:
    ₽217.4
    Crown of Valor
    @Eclipse Ah crap sorry about that.

    Forum Theme: Pallet Town
    Web Browser: Firefox
    Operating System: Mac book Pro
    Issue:So I don't know if this is a glitch or not but the image basically described what happened and I lost a Pokéball because of this but it also says I don't have this one in my storage when I have 2 different Eevees.

    [​IMG]
     
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    #573 Aug 10, 2017
    Last edited: Aug 10, 2017
  14. Anubis the Lucario

    Robert
    (Nidorino)
    Level 18
    Joined:
    Aug 8, 2017
    Posts:
    942
    PokéPoints:
    ₽44.7
    Crown of Valor
    I'm sure this has been mentioned, but....

    Checkout machine B R O K E
     
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  15. SnowboundBecca

    SnowboundBecca Scarf Enthusiast

    Jet Stone
    (Froakie)
    Level 27
    Joined:
    Feb 25, 2017
    Posts:
    2,976
    PokéPoints:
    ₽2,335.7
    Marshadium Z ★★★★★Beast Ball ★★★★Black Glasses ★★★★Luxury Ball ★★★Legendary Triforce ★★
    Forum Theme: Palette Town
    Web Browser: Google Chrome
    Operating System: Windows 8.1

    Hi. This is just a minor issue with the Catcher app. More specifically, the evolution mechanic. From what I've been told, there's supposed to be a green arrow appearing next to my Pokémon that can potentially evolve in my profile. My Spearow is now level 21 (I double checked, and Spearow evolves at level 20), but the arrow is not appearing for me for some reason. Can you please fix this?
     
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  16. Barandofl

    Barandofl The eyeless user

    AeroHail
    (Mew)
    Level 101
    Joined:
    Jun 12, 2017
    Posts:
    1,930
    PokéPoints:
    ₽3,471.2
    Black Glasses ★★★★Red Orb ★★★★★Crown of Valor
    [Edit] : Never mind, the thing fixed itself.
     
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    #576 Aug 10, 2017
    Last edited: Aug 10, 2017
  17. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    SnowboundBecca's problem has been addressed; Spearow's evolve checkpoint was set to 25 by mistake.
    As for these posts:

    None of you are using the Bug Report form. Please edit that into your posts, and be more specific with the nature of your problems as well - because even without the form, I have no idea what you're referring to specifically.
     
  18. Wizarmonfan

    Wizarmonfan Black Belt

    Pyro
    (Charmeleon)
    Level 22
    Joined:
    Jan 11, 2017
    Posts:
    221
    PokéPoints:
    ₽895.0
    Jaw Fossil ★★★Charizardite X ★★★★Exp. Share ★★
    As posted in the updates and changes thread, we've had to temporarily disable posting in the Game Corner to fix a critical bug with capturing Pokémon.

    I'm sorry, in that case. I didn't see that straight away.
     
  19. Aiko

    Aiko Anti-Shadow Weapon

    SS Egg #2
    (Dialga Egg)
    Level 36
    Joined:
    Mar 7, 2016
    Posts:
    931
    PokéPoints:
    ₽866.2
    Lure Ball ★★★★Friend Ball ★★★★GS Ball ★★★★★Ultra Ball ★★Cooler Gary Oak ★★★★★
    Forum Theme: Palette Town(pink)
    Web Browser: Google Chrome
    Operating System: Windows 10

    Whenever I click on the user upgrades this happens:
    [​IMG]
     
  20. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forum Theme: Normal
    Web Browser: Mozilla Firefox
    Operating System: Windows 7
    Issue: When i try to associate my Lake Valor account to my discord, it just leads to an error page.
     
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