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Bug Report Thread

Discussion in 'Support Hub' started by Ryan, Feb 4, 2014.

  1. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Please be more specific about what kind of error you're seeing, providing screenshots would be useful.
     
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  2. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    upload_2017-8-12_18-40-6.png
    Here's one.
     
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  3. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Is your email address in Discord confirmed?
     
  4. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    NEVERMIND HERE'S ANOTHER BUG
    Forum Theme: Normal
    Web Browser: Mozilla Firefox

    Operating System: Windows 7
    Issue: When i try to enter the User Upgrades part of the shop, it shows an Error page again.

    upload_2017-8-13_17-7-18.png Cropped screenshot
     
  5. Hraesvelgr

    Hraesvelgr Snek in Your Boot

    Zapdos Egg
    (Zapdos Egg)
    Level 21
    Joined:
    Aug 2, 2014
    Posts:
    8,214
    PokéPoints:
    ₽12,046.5
    Trainer Card - Cave ThemeDragon Fang ★★★★Philosopher's CowlWater Stone ★★★Great Ball ★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome
    Operating System: Windows 7
    Issue: When viewing other members training cards, the links "profile page", "start a conversation" and "friend/unfriend" is not visible, the links are there since I can click them there's just no text indicating is actually there.

    First image is from Pallet Town (Traditional), second is Lake Valor

    Bug card.png
    bug card 2.png
     
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  6. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Hraesvelgr's reported bug also happens to me, and I use Firefox as my browser of choice.
    (I was about to report it and you beat me to it!)
     
  7. Pixel

    Pixel Aether Child

    Thamill
    (Larvitar)
    Level 16
    Joined:
    Nov 16, 2014
    Posts:
    5,083
    PokéPoints:
    ₽274.5
    Ice Stone ★★★★Lucarionite ★★★★Dawn Stone ★★★★Decidium Z ★★★★★Galladite ★★★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome (mobile)
    Operating System: Android
    Issue: Nothing major, just the background pasting as a tile.
     

    Attached Files:

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  8. Pixel

    Pixel Aether Child

    Thamill
    (Larvitar)
    Level 16
    Joined:
    Nov 16, 2014
    Posts:
    5,083
    PokéPoints:
    ₽274.5
    Ice Stone ★★★★Lucarionite ★★★★Dawn Stone ★★★★Decidium Z ★★★★★Galladite ★★★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome
    Operating System: Windows 10
    Issue: When posting an article, the attached error appears. However, the article still posts perfectly.
    Untitled.png
     
  9. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Other bugs will be addressed soon, but let me know if this one persists.
     
  10. Owly

    Owly Friend of the Eco, Foe of the System

    Torako
    (Eevee (J))
    Level 9
    Joined:
    Feb 3, 2017
    Posts:
    1,220
    PokéPoints:
    ₽2,981.7
    Forum Theme: Palette Town (normal)
    Web Browser: Mozilla Firefox
    Operating System: MacOS
    Issue: When I have the exact number of Pokepoints needed to buy something, I'm not able to. (there's no checkout button.)
    Sometimes, it will even tell me Insufficient Funds when this happens. Screenshots:
    [​IMG]

    [​IMG]
     
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    #590 Aug 19, 2017
    Last edited: Aug 19, 2017
  11. ShinigamiMiroku

    Sorceress' Knight
    (Ralts ♂)
    Level 23
    Joined:
    Aug 8, 2017
    Posts:
    2,067
    PokéPoints:
    ₽3,354.4
    Red Orb ★★★★★
    I've actually had the same issue as StOwl, but that's not the point of this post...

    Forum theme: Pallete Town (default)
    Web Browser: Google Chrom
    OS: Windows 10
    Issue: While having only one tab open for LV and trying to catch a Kabuto, I got the "There seems to be a Pokémon in another tab" message, and Kabuto disappeared. I'd just bought 4 PokeBalls and 3 Great Balls just in case I ran into a shiny, and I'd kept lobbing them as I kept getting a 'Kabuto broke free!' message (which is to be expected, since I can only imagine the fossils have a low catch rate).
     
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  12. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Fixed.

    The error appears because you have another tab open with a Pokémon in it. You are only allowed to catch one Pokémon per tab. And yes, they have a low capture rate.
     
  13. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forum Theme: Default
    Web Browser: Mozilla Firefox
    OS: Windows 7
    Issue: Somebody started a conversation with me, and the reply button is missing.
    screenshot
     
  14. ShinigamiMiroku

    Sorceress' Knight
    (Ralts ♂)
    Level 23
    Joined:
    Aug 8, 2017
    Posts:
    2,067
    PokéPoints:
    ₽3,354.4
    Red Orb ★★★★★
    Yeah, and that makes sense. The only issue is that LV was only open in one tab. My other tabs (because, let's face it, no one keeps only one single webpage open at any time anymore) are for sites like GameFAQs, YouTube, Twitter, and the like. So, by that logic, that error message should not have shown up. Yet it did.
     
  15. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    Can you see if you can replicate this bug again and then post about it with some screenshots? Those help. :)
     
  16. ShinigamiMiroku

    Sorceress' Knight
    (Ralts ♂)
    Level 23
    Joined:
    Aug 8, 2017
    Posts:
    2,067
    PokéPoints:
    ₽3,354.4
    Red Orb ★★★★★
    I'll do my best. Gonna have to do some more stocking-up on PokeBalls, though. ^_^;;;
     
  17. Achromatic

    Achromatic #TeamMagikarp

    Eevee (KS)
    (Eevee (KS))
    Level 17
    Joined:
    Nov 21, 2012
    Posts:
    12,736
    PokéPoints:
    ₽700.5
    Deep Sea Scale ★★★Deep Sea Tooth ★★★Star Piece ★★★★Rage Candy Bar ★★★Dragon Fang ★★★★
    I'll donate you some PokéPoints for your help in finding critical bugs!
     
  18. ShinigamiMiroku

    Sorceress' Knight
    (Ralts ♂)
    Level 23
    Joined:
    Aug 8, 2017
    Posts:
    2,067
    PokéPoints:
    ₽3,354.4
    Red Orb ★★★★★
    O_O Goodness. Thank you! I'll definitely hunt that bug down. *grabs his Bug Maniac's net and nerdy glasses*
     
  19. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forum Theme: Default
    Web Browser: Mozilla Firefox

    OS: Windows 7
    Issue: On my profile, it says i have 6 friends, but i actually have 9. If i click on the number of friends, it shows all nine of them.
     
  20. Pixel

    Pixel Aether Child

    Thamill
    (Larvitar)
    Level 16
    Joined:
    Nov 16, 2014
    Posts:
    5,083
    PokéPoints:
    ₽274.5
    Ice Stone ★★★★Lucarionite ★★★★Dawn Stone ★★★★Decidium Z ★★★★★Galladite ★★★★
    Forum Theme: Lake Valor
    Web Browser: Google Chrome (mobile)
    Operating System: Android
    Issue: In regards to the problem where the background image was tiled, that bug has been fixed. However, the image now only shows up one, right in the middle of the entire page, and the rest is just solid colour background
    Screenshot_2017-08-21-18-20-27.png
    Screenshot_2017-08-21-18-20-32.png
     

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