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Question Email notifications

Discussion in 'Support Hub' started by Chicken, Oct 2, 2018.

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  1. Chicken

    Chicken
    Level 48
    Cringe Overlord

    Sven
    (Fennekin)
    Level 51
    Joined:
    Jun 10, 2018
    Posts:
    1,927
    PokéPoints:
    ₽3,412.1
    Ice Stone ★★★★Icy Rock ★★★
    For some reason, I stopped receiving notifications via email. I did not change any settings on here nor on Gmail. I tried unwatching and rewatching threads(and ticked “receive email notifications”), but it didn’t work either. Is there a way to fix this?
     
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    #1 Oct 2, 2018
  2. Hraesvelgr

    Hraesvelgr
    Level 100
    Snek in Your Boot

    Zapdos Egg
    (Zapdos Egg)
    Level 21
    Joined:
    Aug 2, 2014
    Posts:
    8,214
    PokéPoints:
    ₽12,046.5
    Trainer Card - Cave ThemeDragon Fang ★★★★Philosopher's CowlWater Stone ★★★Great Ball ★★
    Have you checked your spam folder and have you added the notification email to your contact so it can bypass all these filters?

    Also check the the setting on you forum account to see if you're still set to get emails notices.
     
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    #2 Oct 2, 2018
  3. Chicken

    Chicken
    Level 48
    Cringe Overlord

    Sven
    (Fennekin)
    Level 51
    Joined:
    Jun 10, 2018
    Posts:
    1,927
    PokéPoints:
    ₽3,412.1
    Ice Stone ★★★★Icy Rock ★★★
    It turns out that it was the email in my settings. It changed to my username for some reason. Thanks!
     
    #3 Oct 2, 2018
  4. Hraesvelgr

    Hraesvelgr
    Level 100
    Snek in Your Boot

    Zapdos Egg
    (Zapdos Egg)
    Level 21
    Joined:
    Aug 2, 2014
    Posts:
    8,214
    PokéPoints:
    ₽12,046.5
    Trainer Card - Cave ThemeDragon Fang ★★★★Philosopher's CowlWater Stone ★★★Great Ball ★★
    No problem, I've had something similar happen on another site.
     
    #4 Oct 2, 2018
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