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Bug Report Thread

Discussion in 'Support Hub' started by Ryan, Feb 4, 2014.

  1. SyWry

    Legendary Egg
    (Rayquaza Egg)
    Level 1
    Joined:
    Jan 16, 2017
    Posts:
    964
    PokéPoints:
    ₽1,606.1
    Forum Theme: Default
    Web Browser: Firefox
    Operating System: Windows 10
    Issue: I was editing my fanfiction, trying to re-post it, (a part of it got corrupted during the switch) and every time I pressed done when I finished editing, I lost PokePoints. I'm not sure if this is a bug or a feature but either way it needs to stop. I have to fix my fanfiction and or make general improvements to it in the future and I shouldn't have to pay every time I want to fix what I wrote. I used to have (about) 88 PokePoints before I started editing and now I'm down to 53 after fixing five chapters.
     
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  2. JadeFox

    JadeFox Valor Veteran

    Manchot
    (Piplup)
    Level 1
    Joined:
    Jan 21, 2017
    Posts:
    1,800
    PokéPoints:
    ₽91.6
    Premier Ball ★Beast Ball ★★★★Park Ball ★★★Mewnium Z  ★★★★★GS Ball ★★★★★
    Forum Theme: Default
    Web Browser: Google Chrome
    Operating System: iPhone
    Issue: I have been steadily losing PP as I have been posting for the postfest, and I have been editing through my postfest post list. I recall having 487 PP when I checked earlier today, and now I have 469 PP. I'm not really sure what is happening, and the only thing I can really think of is the editing of that one post, like how the post above is about.

    EDIT: Okay this is fixed now, you don't have to worry about this post.
     
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    #542 May 21, 2017
    Last edited by a moderator: May 21, 2017
  3. Cadbberry

    Cadbberry Dad: 76.... Or Cad: 76

    Cosmo
    (Eevee (KS))
    Level 12
    Joined:
    May 25, 2014
    Posts:
    4,535
    PokéPoints:
    ₽654.3
    Marshadium Z ★★★★★Love Ball ★★★★★GS Ball ★★★★★Mewnium Z  ★★★★★
    Fixed that for you!

    This has now been fixed so you no longer lose PP when editing a post!
     
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    JadeFox likes this.
  4. Megarai111

    Megarai111 Elizabeth 3rd

    Joined:
    Dec 23, 2014
    Posts:
    1,853
    PokéPoints:
    ₽41.6
    Forum Theme: Default
    Web Browser: Firefox
    Operating System: Android
    Issue: Whenever I'm trying to reply to a thread and I press ENTER to go to a new line (or when I start typing), my phone automatically inserts two capital letters in the first word instead of one.
    HEllo
    THis isn't supposed to happen
    IS this fixable?
    I already checked my other apps, my phone doesn't do the same when I type there.
    It's not a major issue but it's kinda annoying...
     
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  5. Ryan

    Ryan lasagna bad

    pointy face
    (Nidoran♀)
    Level 1
    Joined:
    Nov 21, 2012
    Posts:
    3,325
    PokéPoints:
    ₽3,281.4
    Charizardite X ★★★★
    Fixed this by removing the character limit and increasing the image limit to 30-40 (can't remember which, sorry - updated this the other day).

    Everything in the footer has been fixed now - thanks!

    None of us could replicate this - sounds like an issue with your phone. Make sure your browser and OS are up to date. Also clear the cache and cookies (if possible), and check your autocorrect settings. Additionally, try in a different browser (Chrome, whatever the default for Android is, Opera). If it works in another browser, it's a bug with Firefox and should be reported there.

    Hope that was some help!
     
    brsajo likes this.
  6. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Forum Theme: Palette Town, or whatever the only one is right now.
    Web Browser: Firefox 53
    Operating System: Windows 7 Professional
    Issue: When viewing someone's profile page - be it the popout box or the actual page - sometimes the 'most recent status update' isn't the most recent, but rather the next most recent. This also doesn't appear to be a universal thing either; I ended up poking around several profile pages, and it seems to be that half of them (that I visited/found) are affected and half aren't.

    Names who I saw affected: Eclipse, Megarai111, Strytho, Syaoron the Fox
    Names who I saw weren't: Achromatic, AeroHail, Cadbberry, MarineAurora, SkittleBox, TheIllusionFox, Vallicena, WolfeyStar

    ...so I'm not sure what's up with that. (I just picked names essentially at random to look at.)

    EDIT: The error happens because the status updates in question are more than 140 characters, and while the limit was adjusted upwards to 300, the italic text on the preview box is still stuck at 140 (and thus is coded separately). Being looked into, probably, but not a major issue. So I'll wait.
     
    #546 May 24, 2017
    Last edited: May 27, 2017
  7. Megarai111

    Megarai111 Elizabeth 3rd

    Joined:
    Dec 23, 2014
    Posts:
    1,853
    PokéPoints:
    ₽41.6
    Forum Theme: Default
    Web Browser: Firefox
    Operating System: Android
    Issue: The "Currently active users" bit and the name glow bit doesn't fit on the screen:
    [​IMG]
     
    Ryan likes this.
  8. Ryan

    Ryan lasagna bad

    pointy face
    (Nidoran♀)
    Level 1
    Joined:
    Nov 21, 2012
    Posts:
    3,325
    PokéPoints:
    ₽3,281.4
    Charizardite X ★★★★
    This should be fixed now. :)
     
    Megarai111 likes this.
  9. Eclipse

    SkittleBox
    (Staryu)
    Level 82
    Joined:
    Apr 3, 2015
    Posts:
    6,121
    PokéPoints:
    ₽7.0
    Marshadium Z ★★★★★Dragon Fang ★★★★Luxury Ball ★★★Comet Shard ★★★★Mewnium Z  ★★★★★
    Forum Theme: Palette Town
    Web Browser: Firefox 53
    Operating System: Windows 7 Professional
    Issue: On the forum index, virtually everything is now in bold text, when it wasn't before - forum blurbs, who's online, latest posts, latest threads, newest status updates, everything. Is this intentional?


    EDIT: Nope, somebody forgot a closing tag. It's fixed now.
     
    #549 May 29, 2017
    Last edited: May 29, 2017
  10. Vigilance

    Vigilance once here, now gone

    Fletchling
    (Fletchling)
    Level 54
    Joined:
    Jan 26, 2017
    Posts:
    5,169
    PokéPoints:
    ₽404.2
    Master BallGold Bottle Cap ★★★★★Mewnium Z  ★★★★★Beast Ball ★★★★Staff of Verity
    Bug Report Form:
    If this form is not filled out, your post will be removed.
    Forum Theme: Palette Town
    Web Browser: Chrome
    Operating System: Windows 8.1
    Issue: The "Completed" prefix in Valor Battle has disappeared. Not sure if this was intentional
     
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  11. Morgaine

    Morgaine Goddess of Shinies

    Bolero
    (Litleo ♀)
    Level 3
    Joined:
    May 1, 2016
    Posts:
    4,339
    PokéPoints:
    ₽5.7
    Crown of ValorSoothe Bell ★Heart Scale ★★Ice Stone ★★★★
    Forum Theme: Pallet Town (Blue)
    Web Browser: Google Chrome
    Operating System: Windows Ten
    Issue: Sometimes the bar gets messed up.

    [​IMG]
     
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  12. Azazel

    Azazel Better count your blessings

    Diancie Egg
    (Diancie Egg)
    Level 8
    Joined:
    Jan 18, 2015
    Posts:
    6,615
    PokéPoints:
    ₽4,559.5
    Forum Theme: Pallet Town
    Web Browser: Chrome
    Operating System: Windows 10
    Issue: The avatars go back to circle with every refresh
     
  13. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    I'm trying to buy a Mewtwo adoptable and i have enough pokepoints to buy it but it still says i have insufficient funds.
     
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  14. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forum Theme: Default
    Web Browser:Firefox
    Operating System:Windows 7?
    Issue: I have enough money to buy a mewtwo adoptable but it says i have insufficient funds.
    EDIT:Fixed
     
    #554 Jun 1, 2017
    Last edited: Jun 1, 2017
  15. Darcy

    Darcy Strongest Blade in Valor

    Eurydice
    (Brione)
    Level 21
    Joined:
    Dec 11, 2016
    Posts:
    679
    PokéPoints:
    ₽1,068.1
    Philosopher's CowlPsychium Z ★★★★Gardevoirite ★★★★Galladite ★★★★Heart Scale ★★
    Forum Theme: Palette Town
    Web Browser: Chrome
    Operating System: MacBook Air
    Issue: I noticed I've been gaining PP when I edit posts.
     
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    Ryan likes this.
  16. Ryan

    Ryan lasagna bad

    pointy face
    (Nidoran♀)
    Level 1
    Joined:
    Nov 21, 2012
    Posts:
    3,325
    PokéPoints:
    ₽3,281.4
    Charizardite X ★★★★
    I fixed this and, thanks to this, noticed that:
    1) The patron point bonus wasn't added
    2) The donation page is misleading because it has % more instead of the actual multiplier which was, for example
    10% more PokePoints
    1.1x PokePoints

    All is fixed now.
     
    Darcy likes this.
  17. Darcy

    Darcy Strongest Blade in Valor

    Eurydice
    (Brione)
    Level 21
    Joined:
    Dec 11, 2016
    Posts:
    679
    PokéPoints:
    ₽1,068.1
    Philosopher's CowlPsychium Z ★★★★Gardevoirite ★★★★Galladite ★★★★Heart Scale ★★
    Forum Theme: Palette Town
    Web Browser: Chrome
    Operating System: MacBook Air
    Issue: This happens when viewing the Currently Active Users list

    [​IMG]

    This has been fixed.
     
    #557 Jun 11, 2017
    Last edited: Jun 15, 2017
  18. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forum Theme: Default
    Web Browser:Firefox
    Operating System:Windows 7?
    Issue: I have enough money to buy a Giratina adoptable but it says i have insufficient funds.
     
  19. Ryan

    Ryan lasagna bad

    pointy face
    (Nidoran♀)
    Level 1
    Joined:
    Nov 21, 2012
    Posts:
    3,325
    PokéPoints:
    ₽3,281.4
    Charizardite X ★★★★
    Was this resolved? It looks like you only have 6 PokePoints and I'm seeing the adoptable on your account.
     
  20. Auric

    Auric Platinum Addict

    Another one!!??!
    (Azelf)
    Level 1
    Joined:
    Jan 17, 2017
    Posts:
    546
    PokéPoints:
    ₽35.6
    Black Glasses ★★★★Dragon Fang ★★★★Poké Ball ★Soda Pop ★Oran Berry ★★
    Forgot to edit. Fixed! I checked it three times. First two, Insufficient funds, Third time i bought it.
     

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